Salesforce Quality Assurance Analyst / Tester
Chicago, IL

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About Acumen Solutions, a Salesforce Company

We drive excellence - not only in our performance, but also in the results we deliver for our clients. We are a global cloud consultancy combining the insight of our strategists, the vision of our innovators, and the ingenuity of our engineers to achieve extraordinary impact. The Fortune 500 trust us to build solutions focused on growing revenue and profits by amplifying competitive advantage and strengthening customer relationships. Our groundbreaking solutions in the public sector streamline operations and improve productivity.  

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

We are hiring a Salesforce Quality Assurance Analyst / Tester for our Chicago, IL location.

Responsibilities:

  • Participate in efforts to analyze, specify, and design testing for components in Service Oriented Architecture (SOA)
  • Assist in developing the Performance Testing Strategy and Performance Testing Plans
  • Develop efficient and accurate Automated Performance test scripts
  • Execute Functional/Performance Tests using industry standard tools such as QTP, Loadrunner or similar tools Analyze results and provide recommendations for improvements
  • Work with different technical teams such as Development, Operations, & Architecture to discuss test results (both functional and performance) and troubleshoot issues
  • Represent the Testing Team in meetings with Business Owners, Tech Managers and other Stakeholders

Requirements:

  • Bachelor’s degree
  • Must be authorized to work for any U.S. employer
  • Ability to travel up to 50%
  • 1-5 years of related experience in manual & automated testing
  • Hands on experience with HP Mercury s LoadRunner, QTP and similar tools
  • Knowledge of XML, JAVA and SOAP or related languages
  • A high degree of skill in troubleshooting, characterizing, and describing software defects
  • Strong analytical skills with the ability to learn new information quickly
  • Strong capabilities performing independently and as part of a cross-functional, team in a fast paced environment
  • The ability to manage and prioritize own workload effectively
  • Excellent communication and client-facing skills

Preferred Experience:

  • Functional and Performance Testing of CRM Applications such as Salesforce.com
  • Knowledge of SOA approach, SCRUM approach/methodologies highly desired
  • Development background is a bonus

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.

Salesforce welcomes all.

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